Job Title: Trade Analyst
Report To: Director
Experience: 2 - 5 Years
Qualification: B.Com
Location: Bangalore
Shift Time: 06:30 PM - 03:30 AM (Night Shift)
Mode: Work From Office
Terms-Fulltime/Part time/Contractual: Full-Time
Job Summary
The role of Supplier Engagement involves leading the implementation of operational plans and priorities to drive the delivery of client implementation programs as part of the end-to-end client execution and transaction fulfillment lifecycle. This position oversees the entire customer implementation function, ensuring proper staffing, policies, procedures, and work tools are in place to support the function.
Key Responsibilities
- Coordinate and execute enrolment of suppliers for various SCS programs across HSBC’s network
- Be the main engagement point of contact for both buyers and suppliers for assigned mandated programs
- Manage engagement strategy to achieve the highest possible revenue results (top spend suppliers, auto finance, pricing negotiations)
- An outgoing persona to be able to reach out to suppliers to market the program’s benefits to suppliers effectively
- Ensure the end-to-end process is clear to the supplier and all information is relayed promptly. Handhold suppliers through the enrolment process until they are comfortable with the program.
- Manage communication with back-office operational teams to ensure timely Supplier profile set-ups
- Interaction with the client for all set-ups, enrolment, and important queries
- Knowledge of Trade preferred, and specifically invoice finance/supplier finance
- Working in a finance department in a Business Banking environment will also be an advantage
Mandatory Skills
- Experience working in a corporate treasury or procurement function is an advantage
- Proficiency in Microsoft Office is a must, particularly in Excel, Word, and PowerPoint
- Strong communication skills are essential, especially the ability to drive client engagement through effective formal presentations, build consultative and positive relationships with clients quickly, and make the message relevant by tailoring it to the level and function of stakeholders. Additionally, writing concise, organized, and persuasive responses is crucial.
- Strong attention to detail, excellent planning, organization, and coordination skills.
- A personable approach, a team player, with a 'can do' approach.
Desired skills
Languages – English/Mandarin/Cantonese Competencies