Job Title: Director Medical Coding
Report To: Sr Vice President
Experience: 15 - 20 Years
Qualification: Any Graduate
Location: Bangalore / Coimbatore
Shift Time: 12:00 PM - 09:00 PM (Mid Shift)
Mode: Work from office
Terms-Fulltime/Part time/Contractual: Full-Time
Job Summary
As a Medical Coding Director, you are responsible for overseeing and managing all aspects of medical coding operations within our healthcare facility. The successful candidate needs to have a strong understanding of medical coding practices and guidelines, as well as the ability to lead a team and ensure compliance with industry standards.
Key Responsibilities
- Execute day-to-day activities and planning of deliverables as per the availability of agents.
- Overseeing and driving all team members' activities towards every client account.
- To ensure the team meets the required SLAs, both in production and quality of work.
- Identify issues and proactively plan on the resolution for clients and accounts.
- Handle client escalations, participate in client calls and status meetings as required, and ensure proper feedback is communicated to stakeholders.
- Initiate process improvement methods and best practices that will improve the performance of the team
- They will be responsible for: Process Management: Managing the team's everyday operations, including team attendance and attrition, to minimize any negative impact on the process.
- Make sure newly transitioned projects are coordinated with the client and training provided to the team when required
- Preparing client/ internal reports and responsible for completing process-related deliverables as agreed with every client
Mandatory Skills
- Team Management: Define and review KPIs with the team leads and create a growth path for the team members.
- Identifying and implementing ways to build better team effectiveness by encouraging a healthy environment for the team
- Should have a clear understanding of capacity/ resource planning vs. forecasted workload with the clients and effective resource utilization
- Maintain compliance in process with HIPAA and ISO standards and adhere to company policies.
- Financial Management, Capacity Management, Client management.
Desired skills
- Multispeciality, ED, E&M, Surgery, ASC
- Excellent communication skills and team handling skills
- Should have strong knowledge in coding guidelines
- Preference for certified candidates.
- Bachelor's degree in life science background.
